Technical Support for the GTA
Problem: Office 365 hangs on loading Outlook. If you delete and create a new profile, it comes back with errors and doesn’t complete. If you use Microsoft Support and Recovery Assistant, it gives you autodiscover issues. Solution: This problem is Continue reading Outlook Won’t Load
Problem: Doing Command Line work on Office 365. Side problem, getting statistics on on-line archive mailbox sizes. Solution: Load up Powershell on your PC (it usually comes installed, you just have to search for it) Run as Administrator Set-ExecutionPolicy RemoteSigned Continue reading Office 365 – Powershell and Statistics
Problem: Starting December 9, 2015, Outlook opens only in Safe Mode. Solution: (h/t LP) In Outlook 2010, all of my options were reset to their defaults and when I change them, the changes don’t stick. As soon as I close Continue reading Outlook Will Only Open In Safe Mode
Problem: You’ve setup all the A, CNAME, MX records etc. for your migration of email to Office 365 from SBS 2008 or 2011. Every time you try adding the account, it defaults to the existing server. Solution: Autodiscover is configured Continue reading Office 365 Migration from SBS – Outlook defaults to server
Problem: Can’t email from any Office product, you get a MAPI error (this problem happened in Outlook 2007). In this case, client couldn’t email through QuickBooks any attachments. Solution: 1. Check the properties for the Outlook icon 2. Uncheck, Run Continue reading Can’t email from Office product
Client is running Outlook 2010 on Windows 7 (SBS 2008). Approximately, 3-4 times a day, Outlook prompts him for credentials. He closes and reopens Outlook and works. No one else in the office has this issue. This has been an Continue reading Users Getting Prompted for Credentials in Outlook