Outlook Won’t Load


Office 365 hangs on loading Outlook. If you delete and create a new profile, it comes back with errors and doesn’t complete. If you use  Microsoft Support and Recovery Assistant, it gives you autodiscover issues.


This problem is annoying since it’s not obvious. The solution is to go into the registry and create the following key:

  1. Open registry
  2. Go to HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\outlook
  3. Create a DWORD Value called DisableAntiSpam with a value of 1

In my case, I didn’t have any keys past Microsoft (so Office etc was missing) so I had to create them.