Technical Support for the GTA
Problem: Avast blocks QB communication. Solution: (h/t AC Avast KB) With the new core version of Cloudcare you may find that Quickbooks is being prevented from functioning correctly. This is the result of an update to how the Firewall functions, Continue reading Issues with QuickBooks and Avast CloudCare
Problem: You find that your Office 365 tenancy is hacked. Solution: (h/t AC) We changed the password. Checked for the Outbound connector from EAC ( Exchange Admin Center )–> Mail Flow–> Connector. Check for the Inbox rules and we found Continue reading Office 365 Tenancy Hacked
Problem: You need to setup a shared mailbox as IMAP in Outlook 2016 (possible because you need to setup signatures for each account) Solution: File > Account Settings > Account Settings New Shared Mailbox Email Address Under Advanced Options click Continue reading Setting Up A Shared Mailbox as IMAP