Technical Support for the GTA
Problem: Setting up an external email warning. Solution: Google makes this process a lot more complicated than Office 365 Go into Gsuite console Go to Apps > G Suite > Settings for Gmail > Content Compliance Email messages to affect Continue reading External Email Warning – Gsuite
Problem: Plesk is running out of space Solution: SSH into the server Run du -h to see what’s eating up space Or run du -sh * | sort -rh per folder to narrow down the file size In this case, Continue reading Plesk server running out of space
Problem: Client wanted to remove select users from a shared calendar Solution:(h/t IQinIT) $cred = Get-Credential $session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $cred -Authentication Basic –AllowRedirection Import-PSSession $session Get-MailboxFolderPermission -Identity user@domain.com:\Calendar| Select User, AccessRights, Deny Remove-MailboxFolderPermission -Identity user@domain.com:\Calendar -User user2@domain.com
Problem: Client wants an auto-reply happening on a shared mailbox with an attachment on the response. Solution:(h/t Microsoft support and LP) Open Outlook and choose the shared mailbox mail profile. In our example, the mail profile is – Help Desk Continue reading Office 365 – Setting up an autoreply with an attachment
Problem: You can’t seem to find a user as a member of a group to remove them from the site Solution: Click on the cog in the upper right Click on Library Settings Click on Permissions from this document library Continue reading SharePoint – removing user from site collection
Problem: You disable MFA (or dual factor) for the user but it still prompts you to authenticate via phone number or other means. Solution: There are three places to check for MFA, it could very well be that you have Continue reading Removing MFA prompts in Office 365
Problem: OneDrive keeps showing that it’s syncing at 0.0kb/s. Sometimes it works, sometimes it doesn’t. Solution: First thing I would look at is that you don’t have really large files. If you need large files, then maybe schedule the upload Continue reading OneDrive shows that it’s syncing at 0.0kb/s
Problem: You’re trying to connect to Office 365 through powershell and when you setup the session, it gives you an error that you don’t have sufficient rights. Solution: Odds are MFA is enabled across board. One way to tell, is Continue reading Trying to import session into PowerShell for Office 365 gives you an error (no admin access)
Problem: You send an email from a shared mailbox in Outlook and the sent email does not show up in the sent folder of the Shared Mailbox but it does show up in your sent folder. I tested this with Continue reading Shared Mailbox – Emails sent won’t show up in Shared Mailbox sent folder
Problem: Your site is filled up and you’re not sure what’s taking up space. Solution: Go into SharePoint Go into Documents At the top right, click on the cog Site contents Site settings Under Site Collection Administration, click on Storage Continue reading SharePoint – determining storage use