Technical Support for the GTA
Problem: You disable MFA (or dual factor) for the user but it still prompts you to authenticate via phone number or other means. Solution: There are three places to check for MFA, it could very well be that you have Continue reading Removing MFA prompts in Office 365
Problem: OneDrive keeps showing that it’s syncing at 0.0kb/s. Sometimes it works, sometimes it doesn’t. Solution: First thing I would look at is that you don’t have really large files. If you need large files, then maybe schedule the upload Continue reading OneDrive shows that it’s syncing at 0.0kb/s
Problem: You’re trying to connect to Office 365 through powershell and when you setup the session, it gives you an error that you don’t have sufficient rights. Solution: Odds are MFA is enabled across board. One way to tell, is Continue reading Trying to import session into PowerShell for Office 365 gives you an error (no admin access)
Problem: You send an email from a shared mailbox in Outlook and the sent email does not show up in the sent folder of the Shared Mailbox but it does show up in your sent folder. I tested this with Continue reading Shared Mailbox – Emails sent won’t show up in Shared Mailbox sent folder
Problem: Your site is filled up and you’re not sure what’s taking up space. Solution: Go into SharePoint Go into Documents At the top right, click on the cog Site contents Site settings Under Site Collection Administration, click on Storage Continue reading SharePoint – determining storage use
Problem: You want to remove a user from OneDrive but they still maintain their email account. Solution: Go into SharePoint Admin Click on More Features Click on Open under User Profiles Click on Manage User Profiles Find the profile Right Continue reading Removing a user from OneDrive access
Problem: Client requested a list of all emails that were sent to him over a certain time range. Solution: In Barracuda Cloud Control1. Go to Archiver2. Click on Basic3. Click on Search4. Click on Advanced (to the right)5. In the Continue reading Exporting A List of Email Sent from Barracuda
Problem: Your environment has MFA and Outlook prompts for a password in a loop Solution: (h/t Van den Berge) The cause The issue is caused by a requirement for ‘Modern Authentication’ to be enforced. If you use Azure MFA as your multi-factor solution, Continue reading Outlook Password Loop when MFA is enabled for Office 365
Problem: When booking a resource room, it’s showing up as busy Solution: Run get-mailboxfolderpermission “mailbox”:\calendar and you’ll see that the default access rights are set to {AvailabilityOnly}. Run set-mailboxfolderpermission “mailbox”:\calendar -user default -accessrights reviewer
Problem: How the heck do you install Office 2019 through VLSC? Solution: (h/t TechSoup, this is a straight copy/paste from the TechSoup site) How to Install Office 2019 for Windows by Maryam Amri, Apr 24, 2019 Office SoftwareProductivity Do you Continue reading Installing Office 2019