Technical Support for the GTA
Problem: After some sort of update, Exchange services stuck in starting and won’t start. Error messages include “Unexpected error Logon failure: unknown user name or bad password. Facility: LDAP Provider ID no: 8007052e Microsoft Exchange System Attendant occurred.” Solution: (h/t Continue reading Exchange 2010 (SBS 2011) not functioning (some services stuck in starting mode)
Problem: You get the message Message “You can’t access this shared folder because your organization’s security policies block unauthenticated guest access”. This can happen to both domain users and Azure AD logins (eg Office 365). Solution: (h/t Aruna Lakmal) Follow Continue reading Message “You can’t access this shared folder because your organization’s security policies block anauthenticated guest access”
Problem: Office 365 hangs on loading Outlook. If you delete and create a new profile, it comes back with errors and doesn’t complete. If you use Microsoft Support and Recovery Assistant, it gives you autodiscover issues. Solution: This problem is Continue reading Outlook Won’t Load
Problem: Your Office 365 account has been compromised. Please check the original for any updates. Solution: The solution is straight from MS (https://blogs.technet.microsoft.com/office365security/how-to-fix-a-compromised-hacked-microsoft-office-365-account/) One of the most common security support requests we receive from our Office 365 customers is for Continue reading Dealing with a compromised Office 365 account
Problem: You join a machine to a domain and run profwiz to “move” over all the files. Outlook 2016 stops working, it doesn’t prompt for a password. Clearly, profwiz broke it good. Solution: The issue apparently seems to be an Continue reading Outlook Doesn’t Open
Problem: Client gets blacklisted every time they do a mail merge and send out more than x amount of emails at time. Solution: Creating a new throttling policy for a single user: New-ThrottlingPolicy -Name LimitMessagesSent -RecipientRateLimit 30 -MessageRateLimit 1 LimitMessagesSent Continue reading Throttling The Quantity of Emails Flowing Out of Exchange 2013
Problem: You’re running SharePoint Online Management Shell and the Connect-SPOService command doesn’t work. Resolution: Load up the SharePoint Online Management Shell as administrator Run Install-Module SharePointPnPPowerShellOnline and hit Y to all the questions
Problem: After you switch the on-premise Exchange server to Office 365, Outlook still prompts with SSL errors (The security certificate has expired or is not yet valid) Solution: Log onto old Exchange server Run Exchange Power Shell Run Get-ClientAccessServer -Identity Continue reading Office 365 / SSL / Outlook Prompts
Problem: OneDrive for Business client sucks. Syncing stops randomly etc. Currently, OneDrive for Business comes as part of the Office Suite and the process for removing it is quite laborious. All OneDrive tasks have been shifted to the new OneDrive Continue reading Transitioning From the Old One Drive for Business to the New One
Problem: OneDrive for Business states that “Unsupported server. The server you are trying to access is using an authentication protocol not support by this version of Office.” Solution: (h/t Microsoft forum) End the GROOVE and MSOSYNC processes. Open Word / Continue reading OneDrive for Business – Unsupported server.