Installing Office 2019


How the heck do you install Office 2019 through VLSC?


(h/t TechSoup, this is a straight copy/paste from the TechSoup site)

How to Install Office 2019 for Windows

by Maryam Amri, Apr 24, 2019 Office SoftwareProductivity

Do you want to install the 2019 version of Microsoft desktop applications? Are you not completely sure how to use the Office Deployment tool? Are you feeling ambitious? Then this guide was prepared for you!

We have laid out precise steps for members who are not familiar with using Windows Command Prompt. We’ve even taken care of the coding for you! So anyone, whatever their level of tech proficiency, can follow the steps in this guide to download and install the software. 

Please Note: Software Assurance allows you to install the previous version of Microsoft Office instead of the most current one. If you do not wish to follow the steps in this guide and would prefer an easier installation, you can install the 2016 version of your Microsoft software by following our Office 2016 installation guide.

Use this guide to help you install 2019 Microsoft Desktop Apps for Windows, such as:

Access 2019 Office Standard 2019 Office Professional Plus 2019 Project Standard 2019 Project Professional 2019 Visio Standard 2019 Visio Professional 2019

Here are the things you need before you get started:

  1. an internet connection, 
  2. to be running Windows 10, 
  3. administrator account password for your PC (Ideally, you should be logged into an administrator account for your installation),
  4. licence activation key or your organization’s VLSC account credentials so that you can get your activation key.     – If you have not yet created a VLSC account, please see our How to set up a VLSC account guide. For more help, see Step 5.


  1. Prepare your computer
  2. Download and install the Office Deployment Tool 
  3. Download your configuration file 
  4. Download and install your app through the Windows Command Prompt 
  5. Get your activation key from the VLSC 
  6. Activate your software 
  7. Pin your apps (optional)

Step 1: Prepare your computer

A) Uninstall any previous versions of the Microsoft Software you’re installing.

Note: The installation will not work if the Microsoft App is already installed, regardless of the version.

B) IMPORTANT! Check that your computer did not come pre-installed with Office 365.

Many new computers come pre-installed with Office 365. To check:

1. Click on the Start menu. Type “Apps and features” and select the match with the same name. (Note: You cannot get to the required page through the Control Panel).

2. Search the Apps & features list for “Microsoft Office”

3. If the results list “Microsoft Office Desktop Apps” or “Microsoft Office 365” click on the item, and then click “Uninstall”. Otherwise, you can proceed to Step 2.

Microsoft Apps; Features list; a red rectangle hovers over Microsoft Office Desktop Apps in the list.

Step 2: Download and install the Office Deployment Tool

A) Create a new folder on your Desktop. Name it “ODT”.

B) Download the Office deployment tool (ODT).

Visit the Microsoft Download Center and click on the Download button. 

C) Install the ODT.

Open the file to install it. You will be prompted to accept Microsoft’s Software Licence Terms.

Note: If you are not logged into an administrator account, you will be prompted for an administrator’s password.

D) Store the extracted files in the right folder.

You will be prompted to select a folder to store the extracted files. Make sure your username is indicated in the dialogue box.

ODT dialogue box showing folders immediately available; among them the username Maryam is highlighted. At the bottom of the list, the ODT folder is highlighted for selecting.

Using a non-administrator account?

ODT dialogue box contains a user folder called TS Admin - this is not my username. Expand the section below for more instructions.

[ + ] If you don’t see your username in the dialogue box, click to expand    [ – ] Close

Store extracted files from the Office Deployment Tool in the new “ODT” folder in your Desktop. This is the folder we created in Step 2 Part A.

If you opened your ODT folder on your desktop, it should look like the image below:

The ODT folder is opened to display the contents; it contains configuration-Office365-x64.xml, configuration-Office365-x86.xml, configuration-Office2019Enterprise.xml, and setup.exe.

Step 3: Download your configuration file

[ + ] Click to learn more about XML files    [ ‒ ] Close

A) Select the right XML file for your software.  

The XML files are available below section B. Click on the name of the software you want to install to access the version and language you need.

Tip:  Are you unsure if your computer is 64 bit or 32 bit? You can go ahead and download the 32 bit version. If you are installing multiple Microsoft 2019 products, make sure you install the same version for all products.

B) Download the XML file.

When you click on a link under the product titles below, you will be taken to a file hosted in box. Download the file by clicking on Download near the top right corner of the Window. displays the contents of configuration.xml; a red circle hovers over the download button.

A dialogue box may appear after a few seconds. Save the file.

Office Standard 2019 [ + ]    [ ‒ ] CloseOffice Professional Plus 2019 [ + ]    [ ‒ ] CloseAccess 2019 [ + ]    [ ‒ ] CloseProject Standard 2019 [ + ]    [ ‒ ] CloseProject Professional 2019 [ + ]    [ ‒ ] CloseVisio Standard 2019 [ + ]    [ ‒ ] CloseVisio Professional 2019 [ + ]    [ ‒ ] Close

C) Move the XML file to the “ODT” Folder.

Move the XML file from your Downloads folder to your new “ODT” Folder in your Desktop. This is the folder we created in Step 2 Part A.

If you opened your ODT folder, it should like the image below:

The ODT folder is opened to display the contents; configuration.xml is highlighted to show it has been recently added.

IMPORTANT! Your file name must either be displaying as “configuration.xml” or “configuration”. Variations in the file name will cause issues in Step 4C.

Step 4: Download and install your app through the ‘Windows Command Prompt’ application

[ + ] Click to learn more about Windows Command Prompt    [ ‒ ] Close

A) Open Windows Command Prompt.

Open Windows Command Prompt by clicking on the Start button and typing cmd.  Open the application.

The command prompt will show your version of Windows and copyright information in the first 2 lines.

The next line will show you your current working directory, it should say something like “C:\Users\username”. This is called your home directory. 

B) Change your current directory to the ODT folder on your desktop.

[ + ] Click to learn more about the cd command    [ ‒ ] Close

1. Copy the command below:

cd Desktop\ODT

2. Paste this command by right-clicking in the command prompt 
3. Hit Enter on your keyboard to execute the command.  This should change your current working directory to the ODT folder in your Desktop.


“The system cannot find the path specified” [ + ]Click for troubleshooting help    [ – ] Close

C) Download your Microsoft 2019 Apps.

Copy and paste the command below:

setup /download configuration.xml

Hit Enter .

The image a command prompt window. The last line reads C:\Users\Lautaro\Desktop\ODT>setup /download configuration.xml

This command can take around 10 minutes to finish running. It will seem as though nothing is happening, but files are being downloaded to your ODT folder. 


“Couldn’t install”

Pop up window displays Microsoft error message: "Couldn't install. We're sorry, we had a problem installing your Office program(s). Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above. Go online for additional help. Error Code: 30029-1007 (0)"

[ + ]Click for troubleshooting help    [ – ] Close

If you opened your ODT folder, it should look like the image below:

The ODT folder is opened to display the contents; it contains a new Folder called Office.

You will know the command has finished running when the Command Prompt window looks like this:

Image shows the Command Prompt box once the download is complete. The contents are: Microsoft Windows [Version 10.0.1776.437] (c) 2018 Microsoft Corporation. All rights reserved. c:\Users\Maryam>cd Desktop\ODT c:\Users\Maryam> Desktop\ODT>setup /download configuration.xml c:\Users\Maryam> Desktop\ODT>

There is a new line starting with C:\Users\username where you did not enter a command. 

D) Install your Microsoft 2019 Apps.

Once the previous command has finished running you must copy and paste, the command below:

setup /configure configuration.xml 

Hit Enter.

You will be prompted to allow Microsoft to make changes to your device.

Once you agree, a display window will appear, showing the progress of your installation.

Dialogue box displays the progress of the installation of Microsoft Office 2019.

When the installation is complete, the display will disappear. You can then close the command prompt.

Step 5: Get your activation key from the VLSC

In this step, you will log onto the Microsoft Volume Licensing Service Center (VLSC) to retrieve your activation key.

A) Login to the VLSC.

 Go to the Volume Licensing Service Center and log in with the email listed on your TechSoup Account for Software Delivery. 

B) Retrieve your installation key.

1. Go to the Downloads and Keys tab. Find the Microsoft 2019 app you are installing in your list of products.

2. Click on the Key tab beside the product you want to install. Copy the MAK key in the bottom table. 

The image below shows the right and wrong keys. Your most recent key is the one with the biggest licence ID number. 

Note: Do not copy the key under the “Office online Server 64 Bit” heading called “Setup Key” at the top.

Image shows the Volume Licensing Service Center; displays the Downloads and Keys tab; image displays the correct key table which is titled 'Office Standard 2019,' and the incorrect keys table which is titled ‘Office Online Server 64 bit.’

Step 6: Activate your software

A)Open an Office application.

Once you have copied the correct key, open one of your new Microsoft applications. We opened Microsoft Excel.

B)Enter the Activation Key.

1. Open a blank document. 

2. Go to File Account Change Product Key and paste your activation Key. Activate your software.

An open Excel file with the Account tab open; image shows an 'Activation Required' box which contains a link to ‘Change Product Key’ which has been clicked; a dialog box is open in the foreground in which you will enter the activation key.

Step 7: Pin your apps (optional)

Microsoft 2019 apps don’t show up when you click your Start Menu and search, and won’t create shortcuts for your desktop.

To make them easy to access, click on your Start Menu, and go down your list of programs to locate the Microsoft Office Apps.

When you come across the ones you wish to pin, right click on the app, and then click Pin to Start.

The Start Menu is opened; Microsoft applications are listed in this menu as 'Recently added'. A drop down menu is opened over the PowerPoint app. The option to 'Pin to Start' is highlighted.


The programs to pin for Office Standard 2019 are:

Excel OneNote 2016 Outlook PowerPoint Publisher Word

The programs to pin for Office Pro Plus 2019 are:

Access Excel OneNote 2016 Outlook PowerPoint Publisher Word