Technical Support for the GTA
Problem: OneDrive won’t uninstall Answer: Open Regedit, go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OneDrive, and delete it Also find HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive, and delete it Also find C:\Users\Username\AppData\Local\Microsoft\OneDrive and delete it Then go to C:\Windows\SysWOW64\OneDriveSetup.exe to reinstall Have the user login to OneDrive Go into portal.office.com, Continue reading OneDrive won’t uninstall
Problem: Users cannot connect to site from and admin perspective through SSH Solution: Using VI Connect to the server via SSH vi /etc/hosts.allow Once you are inside the file, to start editing press “i” Add a record sshd:IP Address (eg: Continue reading Allowing SSH from a specific IP
Problem: When you try deleting a folder from within SharePoint, the option for deletion just simply isn’t there. If you go to Classic mode, the option is there but you’ll get an error message telling you that you must delete Continue reading Can’t Delete a SharePoint Site folder
Problem: You have a Microsoft Forms form that you want to have a daily output on. Basically, every day, you want to pull all the data from an MS Forms form and output to a unique file with the date/timestamp Continue reading Creating daily logs of Forms responses in Office 365
Problem: You set someone up in Office 365 (this happened with a pre-existing account) and changed the domain away from onmicrosoft.com You get the following error: exchange.data.storage.databasenotfoundexception Solution: Change the user’s default login name to user@domain.onmicrosoft.com, wait a few and Continue reading OWA in Office 365 comes back with a 500 error
Problem: See title Solution: Run Windows PowerShell Import-Module ExchangeOnlineManagement Connect-ExchangeOnline -UserPrincipalName navin@contoso.com New-DkimSigningConfig -DomainName *put in domain name here* -KeySize 2048 -Enabled $true Refresh
Problem: Setting up an external email warning. Solution: Google makes this process a lot more complicated than Office 365 Go into Gsuite console Go to Apps > G Suite > Settings for Gmail > Content Compliance Email messages to affect Continue reading External Email Warning – Gsuite
Problem: Plesk is running out of space Solution: Update (2022) The journal file was 4.3GB Run this: journalctl –disk-usage (it’ll tell you how large the journal is)Run this: journalctl –vacuum-size=200M (it’ll clean up the journal) Update (2024)
Problem: Client wanted to remove select users from a shared calendar Solution:(h/t IQinIT) $cred = Get-Credential $session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $cred -Authentication Basic –AllowRedirection Import-PSSession $session Get-MailboxFolderPermission -Identity user@domain.com:\Calendar| Select User, AccessRights, Deny Remove-MailboxFolderPermission -Identity user@domain.com:\Calendar -User user2@domain.com
Problem: Client wants an auto-reply happening on a shared mailbox with an attachment on the response. Solution:(h/t Microsoft support and LP) Open Outlook and choose the shared mailbox mail profile. In our example, the mail profile is – Help Desk Continue reading Office 365 – Setting up an autoreply with an attachment