Technical Support for the GTA
Problem: NR tried installing a fresh version of Windows 8 but it, unfortunately, would pull up the old OEM key. Solution (Taken from here): Set your machine to boot in legacy BIOS mode, configure boot order with USB first Copy Continue reading Bypassing an Embedded Windows 8 Key
Problem: This happened with IE 10 but it could happen with an older version. When you go to Remote Web Workplace, IE doesn’t load it but rather gives you a “This Page Can’t Be Displayed” message. Solution: Run IE as Continue reading RWW doesn’t load
Problem: Can’t email from any Office product, you get a MAPI error (this problem happened in Outlook 2007). In this case, client couldn’t email through QuickBooks any attachments. Solution: 1. Check the properties for the Outlook icon 2. Uncheck, Run Continue reading Can’t email from Office product
Problem: “The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license” Solution: (h/t Lui P c/o http://social.technet.microsoft.com/Forums/windowsserver/en-US/797ab295-aa48-4b73-baa9-4eb7a255ea70/server-2012-refusing-rdp-admin-connection-no-licensing) 1. The graphical management tools for RDS Session Host Management are disabled when not operating Continue reading Server 2012 refusing RDP connections (no licensing)