Technical Support for the GTA
Problem: Migrating to and/or from Microsoft Solution: Update The destination only needs to have MFA turned off.1. If the end user has Premium licensing2. Go to Entra3. Click on Properties4. Scroll to the bottom and disabled Security Defaults5. One of Continue reading Bit Titan Migration
Problem: You need a list of all shared mailboxes a user has access to Solution:
Problem: Setting up DUO – External Authentication Method (EAM) and modifying the related Conditional Access Policy, users attempting to login to the Admin Portal using a global admin account, were repeatedly prompted to register MFA methods Solution: Reviewed contional access Continue reading DUO – Login Loop as Admin
Problem: When syncing a user through Office 365 AD sync, duplicate users are created Solution: (h/t DUO support) Note: Since users imported with only their usernames (without the full email format) do not have complete information, Duo Support advised deleting Continue reading DUO – duplicate users
Problem: SSL for subdomain doesn’t work when the main domain is hosted elsewhere Solution:
Problem: You’re running out of space Solution: In terminal:find files over 200MB:find / -type f -size +200M -exec du -h {} + 2>/dev/null | sort -r -h find top 20 largest directories in the dumps folder:du -a /var/lib/psa/dumps/clients/* | sort Continue reading Plesk/cPanel/WHM – space
Problem: A user has been suspended for sending out too many emails in WHM. Solution:
Problem: You’re trying to connect a third party app with Google but it needs IDP for authentication. Both Microsoft and Google documentation is garbage. I finally found this Google resource. Solution: Microsoft Entra ID (formerly Azure AD) user provisioning and Continue reading Using Azure for authentication for Google Workspace
Problem: How do I setup application impersonation Solution:
Problem: Enable the external email warning now that Microsoft has moved it Solution: