{"id":81,"date":"2013-11-02T14:56:08","date_gmt":"2013-11-02T14:56:08","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=81"},"modified":"2013-11-02T14:56:08","modified_gmt":"2013-11-02T14:56:08","slug":"besserver-agent-1-will-not-restart-reached-the-maximum-of-10-restarts-per-24-hours-next-restart-on-date","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/besserver-agent-1-will-not-restart-reached-the-maximum-of-10-restarts-per-24-hours-next-restart-on-date\/","title":{"rendered":"&#8216;BESSERVER&#8217; agent 1: will not restart &#8211; reached the maximum of 10 restarts per 24 hours, next restart on \u201cDATE\u201d"},"content":{"rendered":"<p>This was sent to my by Al:<\/p>\n<p><strong>Problem:<\/strong><\/p>\n<p>&#8216;BESSERVER&#8217; agent 1: will not restart &#8211; reached the maximum of 10 restarts per 24 hours, next restart on \u201cDATE\u201d\u00a0\u00a0 i.e.\u00a0 \u00a0Tue Aug 20 05:52:02 2013<\/p>\n<p><strong>Solution:<\/strong><\/p>\n<p>\u00a0Steps to apply the update:<\/p>\n<p>1) Stop the BlackBerry Dispatcher service from the Microsoft Windows Services MMC.<\/p>\n<p>2) Navigate to the BlackBerry Enterprise Server Express installation directory.<\/p>\n<p>3) Create a directory for the original files outside of the BlackBerry Enterprise Server Express installation directory.<\/p>\n<ul>\n<li><b>BlackBerryAgent.exe<\/b><\/li>\n<li><b>CalHelper.exe<\/b><\/li>\n<li><b>CalHelperWS.exe<\/b><\/li>\n<li><b>EWS.dll<\/b><\/li>\n<\/ul>\n<p>\u00a04) Copy the following files to the directory that was created in Step 3 from the ESRQ00010110.zip file. (<strong>editor&#8217;s note<\/strong>, I had to split the file into 2 archives, get\u00a0<a href=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/11\/ESRQ00010110.part1_.rar\">ESRQ00010110.part1<\/a> and <a href=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/11\/ESRQ00010110.part2_.rar\">ESRQ00010110.part2<\/a>\u00a0here):\u00a0<\/p>\n<ul>\n<li><b>BlackBerryAgent.exe<\/b><\/li>\n<li><b>CalHelper.exe<\/b><\/li>\n<li><b>CalHelperWS.exe<\/b><\/li>\n<li><b>EWS.dll<\/b><\/li>\n<\/ul>\n<p>\u00a05) Manually register <b>EWS.dll<\/b>:<\/p>\n<ul>\n<li>Open a command prompt and change to the BlackBerry Enterprise Server directory (for example, \u201cC:\\Program Files (x86)\\Research In Motion\\BlackBerry Enterprise Server\u201d)<br \/>\n<b>Note<\/b>: Right-click <b>Command Prompt<\/b>, and <b>Run as administrator<\/b>).<\/li>\n<li>Enter the following commands:<br \/>\n&#8220;C:\\WINDOWS\\Microsoft.NET\\Framework\\v2.0.50727\\regasm&#8221; \/tlb ews.dll<br \/>\nCalHelperWS \/regserver<\/li>\n<\/ul>\n<p>\u00a06) Start the BlackBerry Dispatcher service from the Microsoft Windows Services MMC.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This was sent to my by Al: Problem: &#8216;BESSERVER&#8217; agent 1: will not restart &#8211; reached the maximum of 10 restarts per 24 hours, next restart on \u201cDATE\u201d\u00a0\u00a0 i.e.\u00a0 \u00a0Tue Aug 20 05:52:02 2013 Solution: \u00a0Steps to apply the update: <a class=\"more-link\" href=\"https:\/\/www.torontohelpdesk.ca\/blog\/besserver-agent-1-will-not-restart-reached-the-maximum-of-10-restarts-per-24-hours-next-restart-on-date\/\">Continue reading <span class=\"screen-reader-text\">  &#8216;BESSERVER&#8217; agent 1: will not restart &#8211; reached the maximum of 10 restarts per 24 hours, next restart on \u201cDATE\u201d<\/span><span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[80],"class_list":["post-81","post","type-post","status-publish","format-standard","hentry","category-bes","tag-bes"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/81","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=81"}],"version-history":[{"count":3,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/81\/revisions"}],"predecessor-version":[{"id":86,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/81\/revisions\/86"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=81"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=81"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=81"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}