Client has MS Dynamics CRM Outlook Plugin. On one specific machine, Outlook crashes when clicking on pretty much anything. Lots of uninstall\/reinstalls later:<\/p>\n
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If you experience Outlook crashes with the CRM Client for Outlook installed and using Internet Explorer 9, please perform the following steps:<\/p>\n
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Update the Dynamics CRM for Outlook Client to Update Rollup 11 from here<\/a><\/p>\n * MIT Update – As of publishing, the current rollup is 13 available here<\/span><\/a> (also when loading Outlook for the first time after installing the rollup, have patience, it takes a while)<\/span><\/p>\n Disable the Microsoft Outlook Social Connector Add-in from COM Add-Ins in Outlook<\/p>\n Add the following registry entry on the Outlook Client:<\/p>\n Click Start, click Run, type regedit, and then press ENTER.<\/p>\n Locate and then click on the following registry key: HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Internet Explorer\\MAIN\\FeatureControl<\/p>\n On the Edit menu, point to New, and then click Key.<\/p>\n Type FEATURE_USE_LEGACY_JSCRIPT, and then press ENTER.<\/p>\n Right-click FEATURE_USE_LEGACY_JSCRIPT, point to New, and then click DWORD Value.<\/p>\n Type outlook.exe, and then press ENTER.<\/p>\n Right-click outlook.exe, and then click Modify.<\/p>\n In the Value data box, type 1, and then click OK.<\/p>\n Exit Registry Editor.<\/p>\n<\/div>\n http:\/\/blogs.msdn.com\/b\/emeadcrmsupport\/archive\/2012\/11\/14\/dynamics-crm-2011-troubleshoot-outlook-crashes.aspx<\/p>\n h\/t dannyf2<\/p>\n <\/p>\n UPDATE:<\/strong><\/p>\n It worked for a while and the problem happened again. So we downgraded Office from 2013 to 2010 and it works fine now.<\/p>\n","protected":false},"excerpt":{"rendered":" Client has MS Dynamics CRM Outlook Plugin. On one specific machine, Outlook crashes when clicking on pretty much anything. Lots of uninstall\/reinstalls later: Dynamics CRM 2011: Troubleshoot Outlook Crashes If you experience Outlook crashes with the CRM Client for Continue reading Microsoft Dynamics CRM Outlook Plugin crashes when clicking on various contacts<\/span>