{"id":566,"date":"2025-01-31T12:38:01","date_gmt":"2025-01-31T12:38:01","guid":{"rendered":"https:\/\/www.torontohelpdesk.ca\/blog\/?p=566"},"modified":"2025-01-31T12:38:02","modified_gmt":"2025-01-31T12:38:02","slug":"duo-login-loop-as-admin","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/duo-login-loop-as-admin\/","title":{"rendered":"DUO &#8211; Login Loop as Admin"},"content":{"rendered":"\n<p><strong>Problem:<\/strong><\/p>\n\n\n\n<p>Setting up DUO &#8211; External Authentication Method (EAM) and modifying the related Conditional Access Policy, users attempting to login to the Admin Portal using a global admin account, were repeatedly prompted to register MFA methods<\/p>\n\n\n\n<p><strong>Solution:<\/strong><\/p>\n\n\n\n<p>Reviewed contional access policies<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Modifying\u00a0<strong>Security Groups<\/strong>: Added a security group for Global Admin and included the 365 email.<\/li>\n\n\n\n<li>Turning on\u00a0<strong>Default Authentication Methods<\/strong>, excluding the\u00a0<strong>Duo group<\/strong>\u00a0but including the\u00a0<strong>Global Admin group<\/strong>.<\/li>\n\n\n\n<li><strong>Duo Policy<\/strong>\u00a0was adjusted by excluding the\u00a0<strong>Global Admin group<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p><strong><em>Notes:<\/em><\/strong><\/p>\n\n\n\n<p>To resolve the issue and allow Global Admins to log in without any issues, the&nbsp;<strong>Multifactor Authentication for Admins<\/strong>&nbsp;policy was turned on as per Microsoft\u2019s recommendation.<\/p>\n\n\n\n<p>After making these changes to the policies, the issue was resolved, and authentication methods now work correctly for the&nbsp;<strong>Global Admin account<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem: Setting up DUO &#8211; External Authentication Method (EAM) and modifying the related Conditional Access Policy, users attempting to login to the Admin Portal using a global admin account, were repeatedly prompted to register MFA methods Solution: Reviewed contional access <a class=\"more-link\" href=\"https:\/\/www.torontohelpdesk.ca\/blog\/duo-login-loop-as-admin\/\">Continue reading <span class=\"screen-reader-text\">  DUO &#8211; Login Loop as Admin<\/span><span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-566","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=566"}],"version-history":[{"count":1,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/566\/revisions"}],"predecessor-version":[{"id":567,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/566\/revisions\/567"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}