{"id":442,"date":"2020-09-17T17:04:42","date_gmt":"2020-09-17T17:04:42","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=442"},"modified":"2020-09-17T17:04:43","modified_gmt":"2020-09-17T17:04:43","slug":"removing-mfa-prompts-in-office-365","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/removing-mfa-prompts-in-office-365\/","title":{"rendered":"Removing MFA prompts in Office 365"},"content":{"rendered":"\n

Problem:<\/strong><\/p>\n\n\n\n

You disable MFA (or dual factor) for the user but it still prompts you to authenticate via phone number or other means.<\/p>\n\n\n\n

Solution:<\/strong><\/p>\n\n\n\n

There are three places to check for MFA, it could very well be that you have to go to all 3 solutions.<\/p>\n\n\n\n

  1. Solution 1:
    1. In Admin console, go to Active users<\/li>
    2. Click on the user<\/li>
    3. Click on Manage multifactor authentication at the bottom right<\/li>
    4. Disable the user’s MFA status<\/li><\/ol><\/li>
    5. Solution 2:
      1. Under Admin Center, click on Azure Active Directory<\/li>
      2. On the far left, click on Azure Active Directory<\/li>
      3. Click on Properties (bottom of Manage)<\/li>
      4. You should be under Tenant properties<\/li>
      5. At the bottom, click on Manage Security Defaults<\/li>
      6. Set Enable Security Defaults to No<\/li><\/ol><\/li>
      7. Solution 3:
        1. Staying in Azure Active Directory, click on Password reset (about 4 options above Properties)<\/li>
        2. Set the Self service password reset enabled to either None or Selected (and deselect the user)<\/li><\/ol><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"

          Problem: You disable MFA (or dual factor) for the user but it still prompts you to authenticate via phone number or other means. Solution: There are three places to check for MFA, it could very well be that you have Continue reading Removing MFA prompts in Office 365<\/span>→<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-442","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=442"}],"version-history":[{"count":1,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/442\/revisions"}],"predecessor-version":[{"id":443,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/442\/revisions\/443"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}