{"id":352,"date":"2018-08-09T13:16:15","date_gmt":"2018-08-09T13:16:15","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=352"},"modified":"2018-08-09T13:16:15","modified_gmt":"2018-08-09T13:16:15","slug":"outlook-wont-load","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/outlook-wont-load\/","title":{"rendered":"Outlook Won’t Load"},"content":{"rendered":"

Problem:<\/strong><\/p>\n

Office 365 hangs on loading Outlook. If you delete and create a new profile, it comes back with errors and doesn’t complete. If you use\u00a0 Microsoft Support and Recovery Assistant, it gives you autodiscover issues.<\/p>\n

Solution:<\/strong><\/p>\n

This problem is annoying since it\u2019s not obvious. The solution is to go into the registry and create the following key:<\/p>\n

    \n
  1. Open registry<\/li>\n
  2. Go to HKEY_CURRENT_USER\\Software\\Policies\\Microsoft\\Office\\16.0\\outlook<\/li>\n
  3. Create a DWORD Value called DisableAntiSpam with a value of 1<\/li>\n<\/ol>\n

    In my case, I didn\u2019t have any keys past Microsoft (so Office etc was missing) so I had to create them.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Problem: Office 365 hangs on loading Outlook. If you delete and create a new profile, it comes back with errors and doesn’t complete. If you use\u00a0 Microsoft Support and Recovery Assistant, it gives you autodiscover issues. Solution: This problem is Continue reading Outlook Won’t Load<\/span>→<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,64,124],"tags":[99,102,127],"class_list":["post-352","post","type-post","status-publish","format-standard","hentry","category-office","category-office-365","category-outlook-2016","tag-office-365","tag-outlook","tag-wont-load"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=352"}],"version-history":[{"count":1,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/352\/revisions"}],"predecessor-version":[{"id":353,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/352\/revisions\/353"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}