{"id":22,"date":"2013-01-28T01:52:57","date_gmt":"2013-01-28T01:52:57","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=22"},"modified":"2013-01-28T01:55:15","modified_gmt":"2013-01-28T01:55:15","slug":"certain-sites-are-not-accessible-in-any-browser","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/certain-sites-are-not-accessible-in-any-browser\/","title":{"rendered":"Certain sites are not accessible in any browser"},"content":{"rendered":"<p>This is an old one but it reared its ugly head recently.<\/p>\n<p>Client has no filtering on their router at all. Certain sites wouldn&#8217;t open, for example, banking sites. I did a little research and I discovered that the MTU was set to high. What&#8217;s an MTU? It&#8217;s the maximum size of information you can transmit. Anyway, it doesn&#8217;t really matter, what&#8217;s more important is how to fix it.<\/p>\n<p><strong>1.<\/strong> Open your command prompt<br \/>\n<strong>2.<\/strong> Type in the following command: ping -f -l 1492 www.yahoo.com\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 (1492 is the max that most ISPs allow for)<br \/>\n<strong>3.<\/strong> Odds are, you will get a fragmented message<br \/>\n<a href=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-01.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23\" alt=\"MTU-01\" src=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-01.jpg\" width=\"674\" height=\"343\" srcset=\"https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-01.jpg 674w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-01-300x152.jpg 300w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-01-624x317.jpg 624w\" sizes=\"auto, (max-width: 674px) 100vw, 674px\" \/><\/a><br \/>\n<strong>4.<\/strong> Subtract 8 from 1492 and ping again (e.g. ping -f -l 1484 www.yahoo.com)<br \/>\n<a href=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24\" alt=\"MTU-02\" src=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-02.jpg\" width=\"677\" height=\"341\" srcset=\"https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-02.jpg 677w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-02-300x151.jpg 300w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-02-624x314.jpg 624w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><\/a><br \/>\n<strong>5<\/strong>. Keep doing it until you get a reply (the value below of 1300 is strictly for illustration purposes)<br \/>\n<a href=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-25\" alt=\"MTU-03\" src=\"http:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-03.jpg\" width=\"675\" height=\"344\" srcset=\"https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-03.jpg 675w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-03-300x152.jpg 300w, https:\/\/www.torontohelpdesk.ca\/blog\/wp-content\/uploads\/2013\/01\/MTU-03-624x318.jpg 624w\" sizes=\"auto, (max-width: 675px) 100vw, 675px\" \/><\/a><br \/>\n<strong>6.<\/strong> Take this value and adjust your router to reflect this value<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is an old one but it reared its ugly head recently. Client has no filtering on their router at all. Certain sites wouldn&#8217;t open, for example, banking sites. I did a little research and I discovered that the MTU <a class=\"more-link\" href=\"https:\/\/www.torontohelpdesk.ca\/blog\/certain-sites-are-not-accessible-in-any-browser\/\">Continue reading <span class=\"screen-reader-text\">  Certain sites are not accessible in any browser<\/span><span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-22","post","type-post","status-publish","format-standard","hentry","category-internet"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":4,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"predecessor-version":[{"id":30,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/22\/revisions\/30"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}