{"id":158,"date":"2014-08-22T16:34:32","date_gmt":"2014-08-22T16:34:32","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=158"},"modified":"2014-08-22T16:34:32","modified_gmt":"2014-08-22T16:34:32","slug":"terminal-services-gives-an-error-message","status":"publish","type":"post","link":"https:\/\/www.torontohelpdesk.ca\/blog\/terminal-services-gives-an-error-message\/","title":{"rendered":"Terminal Services gives an error message."},"content":{"rendered":"

Problem:<\/strong><\/p>\n

When connecting to a terminal server (older versions), you get the following error:<\/p>\n

“The remote was disconnected because the local computer’s client access license could not be upgraded or renewed.”<\/p>\n

Solution:<\/strong><\/p>\n

(h\/t Nick R for finding the solution)<\/p>\n

You are reporting a generic Microsoft Terminal Services Licensing error.\u00a0 Instead of giving you the long boring details, here is how we recommend to fix it.<\/p>\n

The solution requires modifying the registry.\u00a0 If you are not comfortable, please contact your I.T. administrator or general computer support staff for assistance.<\/p>\n

    \n
  1. Run the following steps on the “Field Computer”, not the server in the office.<\/li>\n
  2. Run “RegEdit” to open the registry editor.<\/li>\n
  3. Navigate to: HKEY_LOCAL_MACHINE\\Software\\Microsoft\\MSLicensing<\/li>\n
  4. Right-Click on “MSLicensing”, and left-click on “Delete” to remove the key.<\/li>\n
  5. Reboot your computer.<\/li>\n
  6. Retry your remote desktop connection.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Problem: When connecting to a terminal server (older versions), you get the following error: “The remote was disconnected because the local computer’s client access license could not be upgraded or renewed.” Solution: (h\/t Nick R for finding the solution) You Continue reading Terminal Services gives an error message.<\/span>→<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,3,50],"tags":[85,51,93],"class_list":["post-158","post","type-post","status-publish","format-standard","hentry","category-rdp","category-server","category-terminal-services","tag-rdp","tag-rds","tag-terminal-services"],"_links":{"self":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=158"}],"version-history":[{"count":1,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/158\/revisions"}],"predecessor-version":[{"id":159,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/158\/revisions\/159"}],"wp:attachment":[{"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}