Technical Support for the GTA
Problem: The tool panel doesn’t go away and it’s annoying. Solution: (h/t Mark R) Go to the install directory, i.e.” C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroApp\ENU”. Create a new subfolder (I used “Disabled”). Move 3 files from the “ENU” folder into Continue reading Adobe Reader DC – Tool Panel Doesn’t Go Away
Problem: You have 10 licenses in Office 365 and the boss is asking for 15 users to have emails setup that forward. Boss also didn’t authorize the purchase of 5 additional licenses. Bear in mind, the solution will only work Continue reading Creating Email Addresses in Office 365 Without a License
Problem: Your susdb.dbf is huge. You’re maybe running out of space. Solution: (h/t 3aIT) WSUS is both a very useful beast and a wild one: It allows you to manage a huge number of Windows workstations to keep your PCs Continue reading Shrinking WSUS Database (susdb)
Problem: You’ve setup all the A, CNAME, MX records etc. for your migration of email to Office 365 from SBS 2008 or 2011. Every time you try adding the account, it defaults to the existing server. Solution: Autodiscover is configured Continue reading Office 365 Migration from SBS – Outlook defaults to server
Problem: You are migrating from SBS 2008 to 2011 (may be a similar issue with SBS 2003) and you’ve moved over most mailboxes to the new server. The Exchange accounts that have not been moved work fine but ActiveSync on Continue reading SBS Migration – ActiveSync doesn’t work for some phones
Problem: NR tried installing a fresh version of Windows 8 but it, unfortunately, would pull up the old OEM key. Solution (Taken from here): Set your machine to boot in legacy BIOS mode, configure boot order with USB first Copy Continue reading Bypassing an Embedded Windows 8 Key
Problem: This happened with IE 10 but it could happen with an older version. When you go to Remote Web Workplace, IE doesn’t load it but rather gives you a “This Page Can’t Be Displayed” message. Solution: Run IE as Continue reading RWW doesn’t load
Problem: Can’t email from any Office product, you get a MAPI error (this problem happened in Outlook 2007). In this case, client couldn’t email through QuickBooks any attachments. Solution: 1. Check the properties for the Outlook icon 2. Uncheck, Run Continue reading Can’t email from Office product
Problem: “The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license” Solution: (h/t Lui P c/o http://social.technet.microsoft.com/Forums/windowsserver/en-US/797ab295-aa48-4b73-baa9-4eb7a255ea70/server-2012-refusing-rdp-admin-connection-no-licensing) 1. The graphical management tools for RDS Session Host Management are disabled when not operating Continue reading Server 2012 refusing RDP connections (no licensing)
Problem: When connecting to a terminal server (older versions), you get the following error: “The remote was disconnected because the local computer’s client access license could not be upgraded or renewed.” Solution: (h/t Nick R for finding the solution) You Continue reading Terminal Services gives an error message.