{"id":41,"date":"2013-04-22T13:24:19","date_gmt":"2013-04-22T13:24:19","guid":{"rendered":"http:\/\/www.torontohelpdesk.ca\/blog\/?p=41"},"modified":"2013-04-22T13:25:55","modified_gmt":"2013-04-22T13:25:55","slug":"users-getting-prompted-for-credentials-in-outlook","status":"publish","type":"post","link":"http:\/\/www.torontohelpdesk.ca\/blog\/users-getting-prompted-for-credentials-in-outlook\/","title":{"rendered":"Users Getting Prompted for Credentials in Outlook"},"content":{"rendered":"<p>Client is running Outlook 2010 on Windows 7 (SBS 2008). Approximately, 3-4 times a day, Outlook prompts him for credentials. He closes and reopens Outlook and works. No one else in the office has this issue. This has been an ongoing problem but he hasn&#8217;t communicated the persistence of the problem back to me.<\/p>\n<p>Anyway, I did some research (and it remains to be seen) but it looks like the credentials manager in Win 7 needs to be cleaned.<\/p>\n<p>I found this solution on Experts Exchange with a h\/t to user GusGallows.<\/p>\n<p>1. Go to Control Panel<br \/>\n2. User Accounts<br \/>\n3. Manage Your Credentials<br \/>\n4. At this point you can edit the credentials but it&#8217;s easier if you delete all of the necessary ones (I had about 4 or so)<br \/>\n5. Outlook will recreate the cached credentials when it sees fit<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Client is running Outlook 2010 on Windows 7 (SBS 2008). Approximately, 3-4 times a day, Outlook prompts him for credentials. He closes and reopens Outlook and works. No one else in the office has this issue. This has been an <a class=\"more-link\" href=\"http:\/\/www.torontohelpdesk.ca\/blog\/users-getting-prompted-for-credentials-in-outlook\/\">Continue reading <span class=\"screen-reader-text\">  Users Getting Prompted for Credentials in Outlook<\/span><span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,5],"tags":[],"class_list":["post-41","post","type-post","status-publish","format-standard","hentry","category-exchange","category-office"],"_links":{"self":[{"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":2,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/41\/revisions"}],"predecessor-version":[{"id":43,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/posts\/41\/revisions\/43"}],"wp:attachment":[{"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/media?parent=41"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/categories?post=41"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.torontohelpdesk.ca\/blog\/wp-json\/wp\/v2\/tags?post=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}