Technical Support for the GTA
Problem: When you try deleting a folder from within SharePoint, the option for deletion just simply isn’t there. If you go to Classic mode, the option is there but you’ll get an error message telling you that you must delete Continue reading Can’t Delete a SharePoint Site folder
Problem: You have a Microsoft Forms form that you want to have a daily output on. Basically, every day, you want to pull all the data from an MS Forms form and output to a unique file with the date/timestamp Continue reading Creating daily logs of Forms responses in Office 365
Problem: You set someone up in Office 365 (this happened with a pre-existing account) and changed the domain away from onmicrosoft.com You get the following error: exchange.data.storage.databasenotfoundexception Solution: Change the user’s default login name to user@domain.onmicrosoft.com, wait a few and Continue reading OWA in Office 365 comes back with a 500 error
Problem: See title Solution: Run Windows PowerShell Import-Module ExchangeOnlineManagement Connect-ExchangeOnline -UserPrincipalName navin@contoso.com New-DkimSigningConfig -DomainName *put in domain name here* -KeySize 2048 -Enabled $true Refresh
Problem: Setting up an external email warning. Solution: Google makes this process a lot more complicated than Office 365 Go into Gsuite console Go to Apps > G Suite > Settings for Gmail > Content Compliance Email messages to affect Continue reading External Email Warning – Gsuite
Problem: Plesk is running out of space Solution: SSH into the server Run du -h to see what’s eating up space Or run du -sh * | sort -rh per folder to narrow down the file size In this case, Continue reading Plesk server running out of space
Problem: Client wanted to remove select users from a shared calendar Solution:(h/t IQinIT) $cred = Get-Credential $session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $cred -Authentication Basic –AllowRedirection Import-PSSession $session Get-MailboxFolderPermission -Identity user@domain.com:\Calendar| Select User, AccessRights, Deny Remove-MailboxFolderPermission -Identity user@domain.com:\Calendar -User user2@domain.com
Problem: Client wants an auto-reply happening on a shared mailbox with an attachment on the response. Solution:(h/t Microsoft support and LP) Open Outlook and choose the shared mailbox mail profile. In our example, the mail profile is – Help Desk Continue reading Office 365 – Setting up an autoreply with an attachment
Problem: You can’t seem to find a user as a member of a group to remove them from the site Solution: Click on the cog in the upper right Click on Library Settings Click on Permissions from this document library Continue reading SharePoint – removing user from site collection
Problem: You disable MFA (or dual factor) for the user but it still prompts you to authenticate via phone number or other means. Solution: There are three places to check for MFA, it could very well be that you have Continue reading Removing MFA prompts in Office 365